filorus

Privacy Policy

Last updated: 18 June 2026

Company registration in progress. Filorus is currently being registered with Companies House (England & Wales). The official company number will be added here as soon as incorporation is confirmed.

This Privacy Policy explains how Filorus ("we", "us", "our") collects, uses and protects personal data when you visit filorus.co.uk or contact us. We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Data controller

Filorus, contact info@filorus.co.uk, is the data controller for personal data processed via this website and direct enquiries.

2. What we collect

  • Contact data you provide via the contact form or email (name, email address, message content).
  • Technical data automatically logged by our hosting provider for security and reliability (IP address, user agent, timestamps).

3. Why we use it

  • To respond to your enquiry (legal basis: Art. 6(1)(b) UK GDPR — pre-contractual steps; or Art. 6(1)(f) — legitimate interest in responding to contacts).
  • To operate, secure and improve the website (legal basis: Art. 6(1)(f) — legitimate interest).
  • To comply with legal obligations (legal basis: Art. 6(1)(c)).

4. Retention

Enquiry data is kept only as long as needed to deal with your request and, where relevant, for the duration of any resulting engagement plus statutory retention periods. Server logs are typically retained for up to 30 days.

5. Sharing & processors

We use third-party providers to host this website and deliver emails. These providers process data on our instructions under appropriate data processing agreements. We do not sell personal data.

6. International transfers

Where data is transferred outside the UK, we rely on UK adequacy regulations or appropriate safeguards (e.g. the UK International Data Transfer Agreement / Addendum to the EU SCCs).

7. Your rights

Under UK GDPR you have the right to access, rectify, erase, restrict and object to processing of your personal data, as well as the right to data portability. To exercise any of these rights, email info@filorus.co.uk.

You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk.

8. Cookies

This website uses only strictly necessary cookies required to operate the site. See our Cookie Policy for details.

9. Changes

We may update this policy from time to time. Material changes will be flagged on this page with an updated "last updated" date.